Helping you manage your health care
To ensure convenient access to healthcare, we offer telemedicine services through the Klara app. With this user-friendly platform, you can easily connect with your primary care provider by providing your name, date of birth, and joining a dedicated chat room. Enjoy immediate direct messaging with your provider, ensuring timely communication and personalized care from the comfort of your own home.
Appointments
Requesting an Appointment
New Patients can request appointments by calling 410-355-0340 or send our front office an email.
Returning Patients can request appointments by calling our office at 410-355-0340, send our front office an email or request an appointment through our patient portal.
Cancellations and Missed Appointments
We request at least a 24-hour notice to reschedule or cancel an appointment. This allows us to promptly reschedule your appointment and to schedule another patient into your missed time slot.
Cancellations within 24-hours
We understand that unforeseen circumstances may arise, and you may need to cancel or reschedule your appointment with less than 24 hours’ notice.
Please be aware that our practice policy includes a $50.00 charge for missed appointments without notice and a $35.00 charge for cancellations or rescheduling within 24 hours of your scheduled appointment time.
Code of Conduct
Safety and Respect for All—It’s Everyone’s Responsibility!
Dr. Tamader Mira will not tolerate any discriminatory, disruptive, disrespectful, or harassing behaviors or language (oral or written). These behaviors may result in removal from the facility, discontinued service, and/or prosecution.
The following behaviors are not acceptable—including, but not limited to:
- Derogatory or offensive remarks about race, color, accent/language, national origin, ethnicity, religion, sex, gender, gender identity or expression, genetic information, sexual orientation, age, disability, veteran/active military status, socioeconomic status, marital status, immigration status or ancestry
- Yelling or use of profanity (swearing)
- Verbal threats or threatening gestures
- Spitting, throwing objects, or other violent behaviors
- Any physical or attempted assault
- Sexual or vulgar remarks or behaviors
- Disrupting another patient’s care or experience
- Verbal aggression/disrespect that hinders care delivery
Patients/visitors who are the target of any of these behaviors may report your concerns to a staff member. For more information about our Code of Conduct, please ask at the check-in desk.
Answering Service
If you need medical assistance outside of Dr. Tamader Mira’s office hours, please call the office and leave a message with the answering service. Our on-call physician will respond to calls in order of medical priority.
If you do not receive a call back within 20 minutes of placing your call to our answering service, please call again and let the answering service know you have not yet received a call back.
Referrals
A referral is a request from your primary care provider (PCP) for specialty care that they recommend for you. Examples include: a specialist visit, physical therapy, or diagnostic imaging.
We strongly recommend that you contact your insurance company to confirm coverage and understand your costs for referred services. Out-of-network services may cost more or require additional insurance approval. Check your coverage with your insurance provider before you receive referred care to avoid unexpected charges.
Prescriptions
Ongoing Refills
Please contact your pharmacy first to fill all ongoing prescriptions.
- Requests for a New Prescription if All Refills Have Been Used
Please contact your provider’s office by phone, email, or your patient portal.
Please provide the following information: Your name, medication name, dosage, frequency taken, quantity, and pharmacy name and location.
Please allow up to 24-48 hours to fulfill your prescription requests. If we have any questions, we will contact you, otherwise, please assume the pharmacy has received your refill request.
Test Results
We make every effort to report test results as soon as they are available. We recommend that you ask your provider the time frame in which you can expect to receive your results. We will notify you of your results by phone or through your patient portal.
Please note that any sensitive test results will not be published to the portal. If you have not received communication regarding test results after two weeks, please contact your Dr. Mira’s front office.
Billing
Your insurance coverage is a contractual agreement between you and your insurance company.
- Please be aware that you may be responsible for balances as determined by your contract with your insurance company, such as deductibles, co-pays, and non-covered services, and remaining co-insurance.
- Please be aware that we will not become involved in disputes between you and your insurance company regarding patient responsibility.
- We do not accept cash-paying patients unless directed to by the practice manager. These will be determined on a case to case basis, and the patient will be responsible to pay in full at the time of their visit. Cash prices are based on state Medicare fee schedules. We will notify you of the payment prior to being seen. Payments plans may be approved on a case by case basis as well.
Dr. Tamader Mira accepts most major health insurance plans, including most HMOs and PPOs.
If you do not see your health plan on our list of accepted health insurance plans, please contact your plan directly to ask if our team at Dr. Tamader Mira is in your health plan’s network. It is possible that your health plan may contract with providers through another insurer on our list.
Established Patients
If you are an established patient and your commercial coverage changes to a plan we do not accept, Dr. Tamader Mira’s office may be considered out-of-network by your plan (call your new plan for confirmation).
For out-of-network HMO plans, this means you will not have coverage if you see a PCP provider in our office without the plan’s authorization. If your new plan is a PPO plan not listed below, we may bill you up to any remaining balance after the plan pays its out-of-network portion.
New Patients
If you are a new patient on an insurance plan we accept, be sure to notify your insurance plan of your PCP changes in advance of receiving services. You may not have coverage if you see a PCP at Dr. Tamader Mira’s Offices without the plan’s authorization.
Follow this checklist to help ensure a smooth billing process:
- Contact your insurance company to make sure you understand your benefits and your health plan’s requirements.
- Confirm that Martin’s Point Health Care is a contracted provider of services for your plan.
- Obtain a referral, if required by your insurance company. Discuss this with your primary care provider prior to scheduling an appointment with one of our specialists
Know the limitations of the referral and obtain an extension or expansion of the scope of the referral if needed. To learn more about referrals, download What is a referral? (PDF)
Have Questions? We’re Here to Help.
Patient Accounts, Billing Office: 1-410-355-0340
9:00–6:00 pm, Monday through Thursday
9:00–5:00 pm Friday
Telemedicine
To ensure convenient access to healthcare, we offer telemedicine services through the Klara app. With this user-friendly platform, you can easily connect with your primary care provider by providing your name, date of birth, and joining a dedicated chat room. Enjoy immediate direct messaging with your provider, ensuring timely communication and personalized care from the comfort of your own home.
Home Visits for Returning Patients
As a returning patient of Dr. Tamader Mira, you have the option to schedule home visits for your convenience and comfort. To arrange a home visit, please contact our office and work directly with your provider to set up an appointment. Our team is committed to accommodating your needs and ensuring you receive the highest quality care in the comfort of your own home.
Health Insurance Plans We Accept
- AARP
- AETNA
- Aetna Better health
- Aetna Senior Supplement Insurance (Aetna Life)
- ALL SAVERS
- AMERICAN INSURANCE ADMINISTRATORS
- Amerigroup Maryland
- Bankers/Colonial Penn Life Ins Co
- BCBS of Maryland
- Benefit Administrative Systems
- Carefirst Administrators
- CAREFIRST COMMUNITY HEALTH PLAN
- Carefirst Leasing
- Champva HAC
- CIGNA
- Cigna Medicare Supplement
- Coventry Health Care of Georgia
- ERIE FAMILY LIFE INSURANCE COMPANY
- First Health Network
- Fringe Benefit Group
- Golden Rule Insurance Company
- Great American life Ins Co
- Guarantee Trust Life
- Healthspring Cigna
- Heartland National Insurance
- HUMANA GOLD PLUS HMO
- INDEPENDENCE ADMINISTRATORS
- John Hopkins Healthcare USFHP
- John Hopkins Advantage MD
- Kaiser Foundation Health Mid Atlantic St
- Lasso Healthcare MSA
- Maryland Physicians Care
- Medicaid of Maryland
- MEDICARE of Maryland
- Medicare Railroad
- Medstar Family Choice
- Medstar Physician Partners
- Meritain Health
- MMM Healthcare LLC
- Mutual of Omaha
- New ERA Life Ins
- Physicians Care
- Physicians Mutual
- Priority Partners Johns Hopkins Healthcare EHP
- Standard life and accident insurance company
- TRANSAMERICA
- Triwest (VA)
- Triwest (WPS)
- UMR
- UNITED AMERICAN INSURANCE COMPANY
- United Health Care
- UNITED HEALTH CARE SHARE SERVICE
- United Healthcare Student Resources
- USAA LIFE INSURANCE COMPANY
- Tricare For Life
- Tricare East Region